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Shipping Manager


Our Shipping Manager is accountable for all order fulfillment and shipping operations in our Distribution Center.  This is a hands-on position in a very fast moving environment.  Your goal is to ensure productivity targets are achieved and that all order fulfillment and shipping processes are running smoothly and promptly. This position will manage the daily activities of the Shipping department and those persons employed in the shipping department or assisting the shipping department. The manager will implement procedures to improve quality, productivity and efficiency and ensure shipments are delivered in a timely manner according to customer SLA’s.

Additional duties may be assigned.  Management retains the discretion to change or add to the duties of this position.

  • Oversee all aspects of daily shipping department activities, focusing on continuous improvement/lean activities to increase output while improving accuracy
  • Ensure order filling accuracy by making sure orders are correctly prepared, packed and labeled to meet customer requirements
  • Optimize order selecting processes by strategically planning picking routes and material movement throughout the DC
  • Assist in resolving any discrepancies, identifying root causes, and take corrective action in order to meet customer service level agreements (SLAs)
  • Produce weekly and monthly reports on department KPIs; monitor exception reporting daily
  • Identify staffing needs and schedule team members while remaining within budgetary guidelines
  • Motivate and engage team members through "lead by example" principles, training and mentoring; manage by walking around
  • Engage employees in performance review process
  • Monitor, evaluate, and recommend revisions to procedures for shipping; document all processes
  • Maintain accurate recording and reporting of shipping transactions in order to be in compliance with internal and external audits
  • Regularly inspect and care for the physical condition of the warehouse's interior, exterior and equipment
  • Communicate across all departments and management levels in a professional manner and encourage and participate in collaboration and cooperation


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  • Associates or Bachelor's degree or an equivalent combination of education and related experience
  • 4+ years direct management experience including in a distribution environment
  • Strong background in performance metrics, process improvement, and Lean techniques
  • Experience with full staffing lifecycle including interviewing, hiring, performance management, promotions and terminations
  • Must be proficient with Microsoft Office and previous experience with warehouse management systems
  • Ability to organize, plan and prioritize work to meet deadlines
  • Ability to communicate effectively in written and verbal form, including documentation, presentations, reports, and other essential business communication



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  Must be able to take directional cues directly and indirectly.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions
The noise level in the work environment is usually moderate


 Employment at Jaipur is contingent on the successful completion of a criminal background check and a drug screen.

Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion and random testing for illegal drug usage.

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