The Customer Care Specialist recognizes the importance of every customer and sales representative interaction and will take all necessary steps to analyze and rectify all requests and concerns, following-up in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Additional duties may be assigned. Management retains the discretion to change or add to the duties of this position.
SKILLS & QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or equivalent required; college education preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to take directional cues directly and indirectly.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is rarely exposed to outside weather conditions
The noise level in the work environment is usually moderate
Employment at Jaipur is contingent on the completion of a
criminal background check and a drug screen, with the results being negative.
Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion
and random testing for illegal drug usage.
Management retains the discretion to add or change the duties of this position at any time.