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Manager of Information Technology

It is an exciting time to join Jaipur! With over 4500 retailers across the country and aggressive growth plans over the next 5 years, we are an established home furnishings company located in Norcross, Georgia (metro Atlanta area).   In late Spring/Summer of 2017, we plan to relocate our office space to a brand new building in Acworth, Georgia.

From our beautiful designs in rugs and textiles to our story of 40,000 artisans, engaging with Jaipur is exciting and something to be proud of!  In 2014 and 2015, Inc. Magazine recognized us as one of the 5000 fastest-growing private companies in America. You can be part of our amazing team and help us accomplish even bigger goals

The Manager of Information Technology is responsible and accountable for maintaining high levels of system performance and reliability of the company’s computer systems. He/she will provide leadership and oversee service requirements, specifications, budgets and timelines, all while ensuring that needs, requests, and issues are addressed promptly and seamlessly.

Responsibilities include but are not limited to:

  • Lead the strategy for technology platforms and partnerships, and implement the company’s IT roadmap
  • Direct day-to-day operations and maintenance of the firm’s technology systems including all IT related hardware, software, networks, VOIP telephony systems, and printers
  • Reduce helpdesk ticket resolution time from 8 hours to 2 hours
  • Successfully execute the upcoming company move by managing transition and set up of all IT equipment in new location without any down time
  • Find root causes of issues so that no equipment is down for the same reason more than twice
  • Manage all IT vendor relationships and strive for continuous savings and process improvements
  • Meet financial requirements by submitting information for budgets; monitor expenses; plan budgets for future periods
  • Maintain staff by recruiting, selecting, orienting, and training employees; develop personal growth opportunities
  • Research and evaluate vendors for new technology needs
  • All other duties as assigned

Qualifications

The ideal candidate will be a high‐performing strategic thinker, able to partner with the organization’s stakeholders to assess and execute their needs, and possess the following skills and experience:

Bachelor’s Degree in related field

  • Minimum of 3 years’ management experience in the IT field including detailed knowledge of industry best practices
  • 2 to 3 years of Microsoft SQL Service experience, with strong understanding of database structures, theories, principles & practices
  • WAN-LAN network experience, including administration and physical installation of access points, routers, switches, printers, scan guns, mobile printers and firewalls
  • Exposure to Hyper-V infrastructure
  • Active Directory Skills (administration, user account management, file share / permissions management) DHCP knowledge, DNS knowledge, backups, security and previous experience with Office 365
  • Strong analytical, troubleshooting and problem resolution skills
  • Strong project management skills
  • Working knowledge of servers, networks, firewalls, switches, access points, and printers
  • Excellent writing, documentation, and communication skills
  • Blend of strong leadership skills and hands-on technical skills
  • Preferred but not required – .net, e-commerce platforms, Salesforce, BI tools, EDI

Company Values

We are passionate about our values that help guide us and are central to what we believe as an organization.  These are the things that we believe above all else and affect every aspect of what we do.

We Respect All People – Being humble and treating people with respect and empathy                              

We Pursue Growth & Learning – Excited by opportunity and continual improvement       

We Embrace Change – Adapting to stay relevant, progressive, open-minded, and energized                                  

We Inspire People – Connecting meaningfully with people to become a part of their homes and lives

We Are Each Accountable – Working with transparency and purpose, empowered to take ownership

We’re Stronger Through Collaboration – Working together harmoniously knowing everyone has a voice

We Celebrate Our Achievements – Taking time to connect and recognizing each other’s milestones

 

We offer a fun, driven, collaborative environment coupled with a competitive benefits and perks package including medical, dental, vision, disability, company paid and voluntary life, 401(K) with company match, PTO starting at 3 weeks, on-site Yoga classes, product discounts, and much more.

View our beautiful products and read about our story at:  www.JaipurLiving.com

We are a drug-free workplace certified by the State of Georgia.

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